Position Type: Full Time

Job Description

As a Benefits Coach, you’ll join a fun, energetic team that helps employees navigate their benefits
enrollment. This is a great entry-level role for recent grads or students looking to kick-start a career in
the benefits world. You’ll get plenty of training and hands-on experience in a fast-paced, customer focused environment. You’ll become a pro at guiding people through their options and making sure they feel confident about their benefits decisions.

Requirements

Complete the onboarding program with weekly evaluations to develop skills in:

• Availability – Managing multiple shifts and maintaining a strong virtual presence.
• Service – Delivering exceptional customer support during the benefits enrollment
• process.
• Environment – Navigating virtual tools and managing workflow seamlessly.
• Sales – Understanding and communicating benefit options effectively.

Participate in ongoing case-specific training and weekly updates on industry trends and areas
of improvement.

Qualifications

• Strong communication skills, both verbal and written.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to thrive in a fast-paced, team-oriented environment.
• Detail-oriented and committed to delivering high-quality service.
• Willingness to obtain a Life, Accident, and Health License if not already licensed.